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 IT Modernization & Process Reliability: AUSA Medical Devices Pvt Ltd, BengaluruBackground & Challenge

Ctrl E Engagement & Approach

Background & Challenge 
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AUSA Medical Devices, a leading manufacturer in Bommasandra Industrial Area, faced increasing demands for efficiency, reliability, and security across production, R&D, and admin teams. With scheduled growth and complex tech requirements, device downtime and fragmented print management posed risks to productivity and delivery timelines.

  1. Enterprise-Grade IT Hardware Supply
    • Delivered high-performance Lenovo P14s Gen5 Laptops (Core Ultra 7, 32GB RAM, RTX GPU, 1TB SSD) for engineering/design teams—empowering advanced CAD, analytics, and production management.
    • Supplied HP Series 5 FHD Monitors and Dell Latitude laptops for supervisory and mobile staff, supporting both office and on-floor requirements.
  2. Print Fleet Management & Support
    • Supported Konica Minolta, Canon, and HP business printers with drums, fuser units, transfer rollers, developer kits, toner cartridges in all colors, and full non-comprehensive AMC.
    • Provided Dymo label makers and compatible consumables for warehousing, parts tracking, and compliance documentation.
  3. Service, Repairs & AV Enablement
    • Rapid onsite and remote diagnostics for printer/service calls, minimizing operations downtime.
    • Supplied LG UHD TVs, wireless mice, and full-motion ceiling mount brackets for R&D training and engineering review rooms.
  4. Consumables & Process Optimization
    • Streamlined procurement of original and compatible toner cartridges, reducing costs and replenishment cycles for high-volume printing.
    • Enabled admin teams with Logitech MK540 wireless keyboard/mouse combos, stand-alone mini wireless mice, and full spares support.

Conclusion

AUSA Medical Devices now operates with an enterprise-grade IT & print environment. Ctrl E’s support minimized risks tied to downtime and procurement bottlenecks, delivering efficient, reliable workflows that empowered industrial growth and manufacturing excellence.

Results And Impact

  • Design & Manufacturing Uptime Elevated: Robust workstations, displays, and reliable AV infrastructure improved team productivity, collaboration, and output quality. 

  • Print Fleet Reliability Achieved: Proactive AMC and rapid part delivery slashed printer downtime—ensuring compliance and traceability in production cycles.

  • Process Efficiency Strengthened: Optimized device supply and replacement reduced delays and centralized IT spend, boosting operational efficiency for both production and admin divisions.

  • Flexible, Scalable Support: Ctrl E’s ongoing engagement enabled seamless scale-up and rapid tech adaptation as business requirements evolved.